In practice, you can tell if a site you are using is protected by a secure server when your browser shows a key or a closed padlock on the left side, or a closed padlock on the right side (if you use Internet Explorer).

In addition, it is always good to check if the security certificate that has been granted to the company in question is present on the site. In the case of Paypal, which is the payment site we use, the Verisign, Inc.


It is important that you know that travelguias will not transfer, under any modality and to any company that does not belong to the Travel & Business Solutinos group of companies with NIT 573155544738, personal data of customers registered on their sites or Internet stores and assures you that these will be handled in an absolutely confidential manner and in accordance with current legislation.

Commitment to Safety

In relation to our websites www.travelguias.com, www.travelguias.net, www.vacacionesprepagas.com, Travelguias makes this security and privacy statement in order to demonstrate and communicate its commitment to a high ethical business practice and equipped with appropriate internal controls.

Required user information

The "Sign Up" or "Contact Us" form(s) on our websites asks users for information such as; name, email address, physical address and phone number. This information is used to answer questions about our products and services , to dispatch orders or to pay bills. It is also used to maintain contact with our customers. Under no circumstances is this information shared with companies not related to the Travelguias Group or with third parties.

Capture of user information

Our website does not capture information regarding the specific activities of a particular user. However, reports are generated that allow us to see anonymous consolidated activity. We use "cookies" to track your "shopping cart" and make sure you don't see the same advertising message repeatedly. We use "cookies" to send you specific information about your interests.

Links with other sites

This site may contain "links" to other sites. is not responsible for the security or privacy practices, or the content of those sites. It also does not endorse any products or services offered on such sites.

Data Protection

Our site is protected by a wide variety of security measures, such as change control procedures, passwords, and physical access controls. We also employ other mechanisms to ensure that the data you provide is not lost, misused, or inappropriately modified. Those controls include confidentiality policies and regular database backup.

Personal information

The user will have at all times the rights of information, rectification and cancellation of personal data. Likewise, if you wish to modify your personal information, you can do so using one of the following communication channels:

Sending an email to Yo mauricior@travelguias.com
By calling 5724031306 during business hours.

More information

If you have any questions about our security and privacy statement, the practices used on this site, or your relations with our company, you can contact us by sending an email to mauricior@travelguias.com guarantees you total security when buying on your website.
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